21+ | Responsible Gaming

tkbage Responsible Gaming — Your Safety is Our Priority

tkbage believes entertainment should be a source of joy, not stress. That is why we are committed around the clock to ensuring a safe and balanced gaming experience for every player.

Why is Responsible Gaming Important?

Online gaming is an enjoyable form of entertainment — but when it goes out of control, it can have a negative impact on personal, family and financial life. At tkbage we treat responsible gaming as a core value of our platform.

Our goal is to give every member an environment where they can enjoy entertainment within their budget, keep track of their time, and take their mental wellbeing into account. On this page you will learn how to use our protection tools and where to seek help if problems arise.

Please remember — tkbage is only for individuals aged 21 and above. Minors are strictly prohibited from opening an account or gaming.

Important Warning

If you feel that gaming is affecting your daily life, work or relationships, please use the protection tools below or contact our 24/7 live chat. Seeking help is a sign of strength, not weakness.

21+

Opening an account and gaming at tkbage is permitted only for those aged 21 and above.

Our Protection Tools

tkbage gives every member the ability to control their own gaming experience. The tools below can be used directly from your account settings or you can request assistance via live chat.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Once a limit is set it takes effect immediately. Reducing a limit applies straight away; increasing a limit has a waiting period so that no decision is made in the heat of the moment.

Time-Out

Take a temporary break from 24 hours up to 30 days. During a time-out you will not be able to log in or deposit. You can return to normal play after the break ends.

Self-Exclusion

For longer-term issues, exclude yourself for a minimum of 3 months or permanently. During self-exclusion your account is fully closed and promotional emails are stopped.

Loss Limit

Set a maximum amount you can lose within a given period. When the limit is reached your session is automatically closed and you are notified.

Session Limit

Decide in advance how long you will play in one sitting. When the set time is up the system will remind you to take a break and give you the option to end your session.

24/7 Support

For any questions about responsible gaming or to get help, our Bengali-speaking support team is always available on live chat. Whether it is evening or midnight — we are here.

Signs of Problematic Gaming

If any of the following signs are present in you or someone you know, help should be sought without delay:

  • Feeling a repeated urge to keep playing in order to win back lost money
  • Being unable to stop gaming or repeatedly failing to do so
  • Neglecting work, studies or family responsibilities because of gaming
  • Lying to family or friends about gaming
  • Using money meant for bills or essential expenses to fund gaming
  • Feeling restless, irritable or anxious when not gaming
  • Turning to gaming to relieve stress or loneliness

Safe Gaming Tips

tkbage expert advice for responsible gaming:

  • Set a budget before you start playing and stick to it
  • Do not treat gaming as a source of income — it is entertainment
  • Follow a set time limit every day
  • Avoid gaming when drinking alcohol or under mental stress
  • Always put family and personal relationships above gaming
  • Take regular breaks — especially during long sessions
  • Do not be discouraged by losses — gaming is a game of chance

How to Activate Protection Tools

Activating responsible gaming tools at tkbage is straightforward. Follow the steps below:

1

Log in to your account

Go to the tkbage login page and enter your username and password to access your account.

2

Go to account settings

Click the profile icon in the top right corner and open the "Account Settings" or "Responsible Gaming" menu.

3

Choose the tool you need

Select whichever you need — deposit limit, session limit, loss limit or time-out.

4

Set the limit or time

Enter a specific value (for example a daily deposit limit of ৳1,000) and choose how long it will be in effect.

5

Confirm

Save the changes. Most limits take effect immediately. A confirmation email will be sent.

6

Live Chat for Support

If you have trouble with any step or need self-exclusion, contact our 24/7 live chat directly.

Minor Protection Policy

tkbage firmly believes that those under the age of 21 should stay away from online gaming. To ensure this we:

  • Carry out an age verification process at the time of registration
  • Investigate suspicious accounts and close them if necessary
  • Advise parents to use parental control software on devices used by their children
  • Our promotional materials are not targeted at minors

If you are aware that a minor is using our platform, please notify us immediately via live chat or email: [email protected]

Advice for Parents

Take the following steps to keep children and teenagers safe from gaming:

  • Keep parental controls active in the browser
  • Keep your tkbage password and login details private
  • Have an open conversation with your child about the risks of online gaming
  • Block adult sites on the devices your child uses

Support and Contact

tkbage is always by your side to help ensure responsible gaming. If you have any concerns about gaming, contact us in any of the following ways:

Live Chat

24/7 support in Bengali — start a live chat from any page on the site.

Email

[email protected] — you will usually receive a reply within a few hours.

Gaming addiction is a serious problem and professional help is highly effective in addressing it. If you feel the situation is getting out of control, speak with a mental health professional or a trusted family member. tkbage is ready to support you on that journey.

Reflect on Yourself

Ask yourself:

  • Am I playing within my budget?
  • Is gaming affecting my sleep or eating?
  • Am I hiding my gaming from people I care about?
  • When I lose, do I feel the urge to keep playing?

If even one answer is yes, talk to us.

Play Responsibly, Enjoy the Fun

Let gaming at tkbage be a healthy form of entertainment — not a source of financial stress. Use the protection tools, stick to your budget and talk to us whenever a problem arises.

For ages 21+ | Play Responsibly | SSL Secured